Customer Service Vs. Guest Experience
Is there a difference between Customer Service and Guest Experience for you?
Customer Service = Contingent on financial interaction, something that has a beginning and an end.
Guest Experience = Someone you invite into your life, something …Read More
Having A Business Is Only One Decision Away
If an entrepreneur is someone that assumes risk, then all it takes to become an entrepreneur, is to make the decision to become one.
However, assume too much risk and you will be paralyzed by the …Read More
You’re In Luck
You’re In Luck
Throw Back Thursday:
This Throw Back Thursday post is originally from 2011 and has gotten a fresh coat of paint.
Original Way To Present Information:
“Sorry, sir, we don’t have any tickets for Wednesday evening’s …Read More
Dear Business Competitors
Dear Business Competitors
Throw Back Thursday:
This Throw Back Thursday post is originally from 2011 and has gotten a fresh coat of paint.
Dear Business Competitors,
Thank you for sending my new client to your website instead of …Read More
Video Blog #005: The Storyteller Gap
The Storyteller Gap
I want you to leave something really amazing behind at the end of the
• hour
• day
• week
• month
• year
And definitely at the end of your life.
You need people to talk about and share …Read More
Hiring? Watch For These 3 Things
Hiring? Watch For These 3 Things
Throw Back Thursday:
This Throw Back Thursday post is originally from 2011 and has gotten a fresh coat of paint.
Doing meaningful work? You may be to the point that you need …Read More
Don’t Be A Hater, Be A Manager
HAPPY MONDAY
YOU DON’T NEED TO BE IN A MANAGERIAL ROLE TO MANAGE YOURSELF
HOWEVER
IF YOU ARE IN A MANAGERIAL ROLE, BE PREPARED TO MANAGE OTHERS
SO
WHEN THINGS ARE NOT GOING PERFECT,
LOOK AT YOURSELF FIRST BEFORE HATING ON YOUR …Read More