The Best Definition Of Customer Service
This re-surfaced blog post on “The Best Definition Of Customer Service” from 2011 has been given a fresh coat of paint!
This is the best definition of Customer Service I have ever heard:
“Whatever the customer wants it to be.”
I learned this from Mobile DJ guru & entrepreneur, Jeffrey Craig.
Each customer is different. Treat them so.
Learn to listen. Know how to respond.
Helping Serve The Legacy of You,
POST BLOG WORKSHOP
1) Do you treat all your “customers” the same?
2) In what ways have you treated two customers differently, but still had both walk away happy?
3) Has there been a time when you could have treated one of your customers differently in order to receive better satisfaction from them?