EngagedLeadership is a high-end executive boutique coaching firm. General Manager is a new role created to support the rapid growth of our 10-year-old company.

We provide Executive Coaching and Leadership Training to many of the world's top companies, including Activision, Glassdoor, Ancestry, Autodesk, MSG Entertainment, and Lucasfilm. Also, we have a long list of start-ups and fast-growing organizations on our roster. Our clients are successful leaders with big responsibilities. They rely on us to help them hear the messages no one else can or will provide and then to partner with them to grow and learn. 

This role is an opportunity for any leader who loves to be involved in all aspects of running a business. Part project & people management, part business development and part administration. 

This role is designed for someone who thrives on creating and managing practices to ensure operational excellence in a fast-paced, ever-growing environment. Our team is filled with smart, passionate, fun-loving people who enjoy helping people thrive at work and in their personal lives. Our team practices what we preach: radical and respectful honesty, a passion for customer service, transparency and direct feedback for one another; all designed to help everyone excel and more fully tap into their best selves.

We are primarily a work-from-home virtual office with an administrative team of 6 and a powerful base of over 40 world-class executive coaches and facilitators.

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**THIS JOB IN A NUTSHELL**

As the General Manager, you will have an opportunity to make a significant contribution in the following ways wholeheartedly:

CULTURE PROTECTION

- Ensuring our staff, coaches, and clients are experiencing a high-touch, high-class experience throughout their entire journey with us. 

- Protecting the brand's "voice" as internal and external facing communications are created

MAINTAINING OPERATIONAL INTEGRITY OF THE DAY-TO-DAY

- Creation, upholding, and simplifying sustainable day-to-day systems

- Management of staff, coaches, and clients

- Partner with executive team

- Supporting staff in times of surge 

SUPPORTING BUSINESS DEVELOPMENT

- Creation or oversight of proposals to our high-level clients

- Approval of client and coach agreements

GENERAL ADMINISTRATION

- Payroll, invoicing, auditing, reporting

- Hiring & onboarding, and arranging training of new coaches & staff

- Project management

**THIS POSITION IS PERFECT FOR YOU IF YOU…**

- Have 5+ years of professional experience managing systems, staff, and clients

- Thrive at creating order from chaos by regularly reprioritizing & context switching

- Have a service-oriented attitude. Always want to go above and beyond for your team, the coaches, and the client.

- Possess a need for accuracy and organization that makes others think you are insane: Searching for the missing penny in a spreadsheet, ProOfReadig & editing, building operational processes, etc

- The successful applicant will have a history of being able to “see around corners” to help solve problems before they arise

- Have a working knowledge of Mac iOS, Word and Excel, PowerPoint, Keynote, Google Suite, Adobe Suite, Constant Contact/MailChimp, Dropbox, CRM Software/HubSpot

- Can brainstorm solutions to challenges that most people would deem impossible

- Enjoy a start-up, fast-paced, roll-up your sleeves, all-hands-on-deck mentality

- Approach your personal & professional life with a growth mindset

**DETAILS ABOUT THE POSITION**

COMPENSATION: $70,000 - $85,000 Per Year 

START DATE: When the right candidate comes forward (Preferably June/July) 

WHERE: Work from home. (Ability to commute to our Midtown NYC office once a week is highly preferred but not required)

HOURS: Full-Time / Monday Through Friday / Occasional non-traditional and weekend hours required

**HOW TO APPLY**

Custom cover letters OR creative ways to submit for this position are highly encouraged with the criteria below:

• Craft a custom introduction of yourself addressed to Michael Ian Cedar (COO), showing your personality & fit for the position.
• Name one of the most inspiring or motivating books/media/movies you experienced.

Send your application to Careers@EngagedLeadership.com

Interviews will be by appointment only. 

EngagedLeadership is an Equal Opportunity Employer. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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To learn more about us and our extensive client list, grab a cup of tea or coffee and visit www.EngagedLeadership.com

We look forward to your introduction.